Channel priority
LINE
Primary
90% of Thai customers
Discovery
Where tourists find you
Support
International tourists
Shanetic Dispensary • AI-Powered LINE Customer Communication for Thai Dispensaries
Trusted by dispensaries across Thailand
Every unanswered LINE message
is a tourist walking
to the shop next door.
Slow replies cost the average dispensary ฿75,000–150,000/month in missed customer opportunities.
A tourist finds you on Google Maps, messages on LINE asking about strains. You're weighing product for the customer in front of you. No reply. They walk 30 meters to your competitor. You just lost ฿1,500 because you were doing your job.
This happens regularly. And it's been normalized.
Shanetic answers on LINE in seconds — in Thai, English, Chinese, Japanese, or whatever your customer speaks. Product-aware. Price-accurate. 24/7.
No credit card. No commitment. Set up in 10 minutes.
ChannelsLINEInstagramWhatsApp
12 dispensaries onboarded this month
Your customers are already on LINE. Meet them there.
53 million Thai LINE users. 40+ million tourists a year checking Instagram and Google Maps before they walk in. Shanetic plugs into all three — LINE for customer communication, Instagram and WhatsApp for discovery.
LINE
Where customer intent is handled fastest. Instant replies, strain info, pricing — in any language.
Where tourists discover you. DM inquiries auto-route to LINE.
Where international customers reach out. Seamless handoff to your flow.
Big chains hire more staff. Smart dispensaries automate.
Who is your new team?
The Night Shift
Handles late-night customer requests at 2 AM while your staff sleeps. Catches the post-bar tourist rush, answers “what strain for sleep?” at midnight, and keeps high-intent chats from going cold.
The Polyglot
Speaks Thai, English, Chinese, Japanese, Korean, Russian, and 40+ more — fluently. Midnight Korean tourist? Handled. Chinese tour group at dawn? Converted. Language barriers don’t cost you money anymore.
The Stock Guardian
Knows your menu cold — strains, edibles, CBD, THC levels, prices, what’s in stock right now. Never promises something you’re out of. Recommends alternatives when your top seller runs dry.
The Intent Closer
Turns “what do you recommend for relaxing?” into a ready-to-serve customer request in under 3 minutes. Suggests options, explains effects, and keeps momentum until staff take over.
Tuesday, 2:47 AM. Your shop is closed. Your competitor's AI isn't.
Marco from Italy stumbles out of a Khaosan Road bar. Opens Google Maps, finds your dispensary, taps the LINE link. “Hey, what's good for relaxing? Something not too strong. How much?”
Step 1
Marco messages on LINE at 2:47 AM — in Italian
Step 2
AI replies in 8 seconds, in Italian, with 3 strain options and prices
Step 3
Marco picks Northern Lights, asks about edibles too
Step 4
AI prepares a ฿1,400 request summary, then sends store location and hours
You wake up to a ฿1,400 customer request already organized and ready for staff follow-through. Marco shows up at noon. This happens every night.
Everything your dispensary needs. Built in.
If your current setup can't check every box — that's your leak.
Customer Capture
- ✓Replies on LINE in under 10 seconds, 24/7
- ✓Handles all conversations simultaneously
- ✓50+ languages, automatically detected
- ✓One brand voice across LINE, IG, and WhatsApp
Service & Menu
- ✓Knows strains, effects, THC/CBD levels, and prices
- ✓Suggests alternatives when stock runs out
- ✓Routes off-menu requests to staff instantly
- ✓Turns questions into ready-to-serve requests in under 3 minutes
Customer Intelligence
- ✓Remembers preferences, past chats, and language
- ✓VIP customers flagged — staff notified immediately
- ✓Tracks prescriptions and prompts renewals
- ✓Tailors recommendations by experience level
Operations
- ✓Staff takeover or disable AI with one tap
- ✓Full dashboard: products, stock, stores, policies
- ✓Google reviews collected and auto-replied
- ✓New store locations onboard in minutes
Simple pricing. No surprises.
Month-to-month. Cancel anytime. Every plan includes all features, all languages, all channels.
Most popular
1 store
฿2,999
per store / month
2–4 stores
฿2,499
per store / month
5+ stores
฿1,999
per store / month
All plans include: AI customer communication assistant, 50+ languages, LINE + IG + WhatsApp, Google review requests + auto-replies, VIP alerts, prescription tracking, customer dashboard, staff takeover, unlimited conversations.
See what Shanetic is worth to you.
Dispensaries using AI-powered LINE communication commonly see stronger response-to-visit conversion and a 25% lift in message-attributed revenue.
Assumes 20% message-attributed share, then +25% uplift on that segment.
Store revenue
฿300,000/mo
฿300,000/store
Message-attributed
฿60,000/mo
20% of total revenue
Potential uplift
฿15,000/mo
+25% on message-attributed segment
Return
5x
Cost: ฿2,999/mo
Questions?
Can my staff take over or disable the AI?
One tap. Any staff member can pause the AI for a specific customer and handle it directly. Re-enable when you’re done.
What if someone asks about something not on the menu?
The AI recognizes off-menu requests and routes to your staff instantly. No guessing, no wrong answers.
Does it remember my customers?
Yes. Preferences, past chats, language, experience level, prescription status — all stored per customer. Returning regulars get personalized recommendations automatically.
What’s the VIP feature?
Mark your best customers as VIP in the dashboard. When a VIP messages, your staff gets an immediate notification so they can check in personally.
Does it handle prescriptions?
Tracks prescription status per customer, checks validity during service flow, and prompts renewals before they expire. Your staff gets warnings when a prescription is about to run out.
Do I get a dashboard to manage everything?
Products, inventory, stock, stores, customers, staff access, business policies, Google reviews, prescriptions — all in one place. Upload your menu from a PDF and it auto-imports.
Does it handle Google reviews?
Requests reviews after purchases and auto-replies to all Google reviews in your brand voice.
Can this work for multiple stores?
Each location gets its own products, stock, hours, and pricing. Conversations route to the right store automatically.
How is this different from hiring night staff?
A night-shift employee costs ฿15,000–25,000/month, speaks 2 languages, handles one chat at a time. Shanetic costs a fraction, speaks 50+, never sleeps, unlimited conversations.
Every hour without this, another tourist walks next door.
10-minute setup. Free to start. Your AI answers in seconds, speaks every language, and never sleeps.
P.S. I built Shanetic after watching a dispensary owner in Bangkok lose 3 customers in one hour to unanswered LINE messages — while he was standing right there, helping someone else. His AI now handles 200+ conversations a month. While he sleeps.
— Andres Reibel, Founder